Yes, amazing customer service. I received my doll as ordered with all of the customizations I requested. The skin tone I requested was perfect. What impressed me was the attention to detail from ordering, conversing through out the process, the discreet shipping, customization to include the makeup. The doll is definitely authentic from the manufacturer! I did my research in determining a fake from a real doll. This is the real deal. She is well constructed internally and she has a body that won’t disappoint.
